Shipping Details

JADEBROTHERS, LLC. SHIPS DIRECTLY TO BILLING ADDRESSES ONLY. IF YOU HAVE QUESTIONS, PLEASE CONTACT US VIA EMAIL OR BY PHONE. ALL ORDERS WITH ALTERNATE SHIPPING ADDRESS WILL BE PLACED ON HOLD UNTIL WE CAN VERIFY YOUR IDENTITY. ALL FRAUDULENT ORDERS WILL BE PROSECUTED TO THE FULLEST EXTENT OF LAW. WE WORK DIRECTLY WITH AUTHORITIES AS WELL AS PAYPAL TO ACTIVELY PROSECUTE FRAUD.

Jade Brothers Jewelry ships orders between Monday through Friday. We will ship out your order within 3 business days after funds have been confirmed and verified. (Special arrangements can be made with cash payments, please inquire via our “contact” section). Our shipping is flat rate of $45 USD via Fedex. International is $80 USD.

Terms & Conditions

• Shipments to Alaska, Hawaii, Virgin Islands and Puerto Rico may require additional payment.

• Store credit may be issued for items out of stock. Refunds for out of stock items will be issued upon request.

• In the event that your order cannot be shipped, you will be contacted immediately by one of our customer service representative.

• Orders will be processed and shipped within 3 business days. We do not ship on weekends and all major holidays.

• You will receive an email confirmation with tracking information when your order is shipped.

• Jade Brothers Jewelry reserves the right to cancel any order that appears suspicious or fraudulent. All fraudulent transactions will be logged via IP and reported to proper authorities.